Shipping Policy for Airnicnie

Effective Date: January 4, 2025

At Airnicnie, we strive to deliver your products in a timely and secure manner. This Shipping Policy outlines the shipping methods, costs, and other important details to ensure that you have a smooth and informed experience when purchasing from our website, airnicnie.com.

By placing an order on our website, you agree to the terms of this Shipping Policy.

1. Shipping Methods

We offer a variety of shipping options to cater to your needs. Shipping methods and rates are calculated during checkout based on your location, the weight of the items purchased, and the delivery speed you select.

  • Standard Shipping: Delivery typically takes 5-7 business days, depending on the destination.
  • Expedited Shipping: Faster shipping options, usually delivering within 2-3 business days.
  • Overnight Shipping: Available for urgent deliveries, with delivery the next business day after shipping.
  • International Shipping: We offer international shipping to select countries. Delivery times and shipping costs vary by location.

2. Shipping Costs

Shipping costs depend on the following factors:

  • Destination: The location where the items are being shipped.
  • Shipping Method: The delivery speed you choose at checkout.
  • Order Size: Larger or heavier orders may incur higher shipping costs.

Shipping costs will be calculated during the checkout process, and you will be able to review them before completing your purchase.

Note: Free shipping promotions or discounts may apply from time to time, and they will be clearly indicated at checkout.

3. Order Processing Time

Orders are processed Monday through Friday (excluding weekends and holidays). Most orders are processed within 1-2 business days from the time of order placement, though some items may require additional processing time, especially during peak seasons or when inventory is being restocked.

Once your order has been processed, it will be shipped according to the shipping method selected at checkout.

4. Order Tracking

Once your order has been shipped, you will receive a Shipping Confirmation email with tracking information. This will allow you to monitor the progress of your shipment and estimate the delivery date.

You can also log in to your account on airnicnie.com to view your order status and tracking updates.

5. Shipping Restrictions

Currently, we can only ship to the following regions:

  • United States: We ship to all 50 states, including Alaska and Hawaii.
  • International Shipping: We offer shipping to select international destinations. Shipping rates and delivery times for international orders will vary based on the destination country and the shipping method chosen.

Note: International customers may be subject to customs duties, taxes, or import fees based on local regulations. These additional charges are the responsibility of the customer.

6. Delivery Address

It is important that you provide a complete and accurate shipping address when placing your order. We are not responsible for shipping delays or non-delivery due to incorrect or incomplete address information.

If you notice any mistakes in your shipping address after placing an order, please contact us as soon as possible at info@airnicnie.com or by phone at (505) 869-4938.

7. Shipping Delays

While we make every effort to fulfill and deliver orders promptly, unforeseen circumstances (such as weather conditions, postal service delays, or product availability issues) may occasionally cause delays in shipment. We cannot guarantee delivery by a specific date due to factors beyond our control.

If there are any significant delays with your order, we will notify you as soon as possible.

8. Damaged or Lost Shipments

If your order is damaged during shipping or goes missing, please contact us immediately. You must report any damage within 7 days of receiving your order so that we can assist you with the claim process.

We may require the following:

  • Photographs of the damaged product and packaging.
  • A description of the damage.

For lost shipments, please reach out to us to initiate a tracking investigation. If the package is confirmed as lost, we will work with the carrier to resolve the issue and send you a replacement or issue a refund.

9. Returns Due to Shipping Issues

If a product is returned to us due to an incorrect shipping address, failure to pick up the package from the carrier, or any other reason within the customer’s control, we may require you to pay for reshipping the order. In the event of a return for any other reason, please refer to our Refund and Returns Policy.

10. International Shipping

For customers outside of the United States, we offer international shipping to select countries. Please be aware of the following:

  • Customs Duties and Taxes: International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These additional costs are the responsibility of the customer.
  • Customs Delays: International orders may be delayed due to customs processing, which is beyond our control. Please allow extra time for delivery.
  • Shipping Times: International shipping times vary depending on the destination country and shipping method selected.

Note: We are not responsible for any customs issues or delays that may arise during the shipping process. If your order is refused by customs or is not deliverable, you may be responsible for any associated costs.

11. P.O. Boxes and Military Addresses

We are happy to ship to P.O. Boxes and Military Addresses (APO/FPO/DPO). Please note that the delivery time may be longer, especially for international military addresses. We recommend selecting the appropriate shipping option to ensure the fastest delivery.

12. Contact Us

If you have any questions regarding our shipping policy, or if you need assistance with your order, please contact us:

By placing an order with Airnicnie, you acknowledge and agree to the terms of this Shipping Policy. We strive to provide you with a seamless shopping experience and are here to assist you with any questions or concerns you may have. Thank you for choosing Airnicnie!