Sales Policy for Airnicnie

Effective Date: January 4, 2025

At Airnicnie, we are committed to providing our customers with high-quality electronic products and exceptional service. This Sales Policy outlines the terms and conditions that apply when purchasing products from our website, airnicnie.com. By placing an order with us, you agree to the terms outlined in this policy.

1. Product Availability and Pricing

1.1 Product Availability

While we strive to keep our product inventory up to date, the availability of products on our website is subject to change. In the event that a product you’ve ordered is out of stock or discontinued, we will notify you promptly. You may either choose to wait for restocking, select an alternative product, or request a full refund if your order cannot be fulfilled.

1.2 Pricing Information

All prices listed on our website are in USD (United States Dollars) and are subject to change without notice. Prices do not include taxes, shipping, or handling fees, unless explicitly stated at checkout.

  • Taxes: Sales tax may apply depending on your shipping address and applicable state laws.
  • Shipping Fees: Shipping costs will be calculated at checkout based on the shipping method you choose and your delivery address.

We reserve the right to modify prices or offer promotional discounts at our discretion, but any changes will not affect orders that have already been placed and paid for.

2. Ordering Process

2.1 Placing an Order

To place an order with Airnicnie, follow these steps:

  1. Browse our website and select the products you wish to purchase.
  2. Add items to your cart and review your order.
  3. Proceed to checkout where you will be required to provide your billing and shipping details.
  4. Payment: Choose your preferred payment method and complete the transaction.

By submitting an order, you confirm that all information provided is accurate and that you agree to pay for the products and shipping charges associated with your purchase.

2.2 Order Confirmation

After you place an order, you will receive an Order Confirmation email containing details of your order, including the product(s) purchased, shipping address, and estimated delivery date.

Please note that this email serves as an acknowledgment of your order and does not constitute acceptance of the order. An order is considered accepted only when the products are shipped.

2.3 Order Cancellations

You may cancel an order within 24 hours of placing it, provided that the order has not yet been processed or shipped. To cancel an order, please contact our customer support team immediately at info@airnicnie.com or call (505) 869-4938.

Once an order is shipped, it cannot be canceled. In this case, you will need to follow our return policy upon receiving the product.

3. Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay (where available)
  • Google Pay (where available)

All payments are processed securely through encrypted payment gateways. We do not store your payment information on our servers.

4. Shipping and Delivery

4.1 Shipping Methods

We offer several shipping options based on your location and urgency of delivery. Shipping costs will be calculated during checkout.

  • Standard Shipping: Delivery times vary by location, typically 5-7 business days.
  • Expedited Shipping: Faster delivery options are available, with delivery times of 2-3 business days.
  • International Shipping: We may offer international shipping to select countries. International shipping fees and customs duties may apply.

Note: Shipping times are estimates and may vary due to circumstances beyond our control, such as delays in the postal system or weather disruptions.

4.2 Order Tracking

Once your order has been shipped, you will receive an email containing tracking information. You can use this information to track the status of your order.

4.3 Shipping Address

It is your responsibility to provide an accurate and complete shipping address. We are not responsible for delays or issues caused by incorrect or incomplete addresses. If you notice an error in your shipping address after placing an order, please contact us immediately to make corrections.

5. Sales Tax

Sales tax will be added to your order based on the applicable state or local tax rates for the shipping address. The exact amount will be calculated at checkout. If your order is subject to sales tax, it will be clearly itemized during the checkout process.

6. Discounts and Promotions

From time to time, we may offer discounts or promotions on selected products or entire orders. These promotions may be subject to certain terms and conditions, such as minimum purchase amounts or specific product exclusions.

  • Coupon Codes: If you have a valid coupon code, you can enter it at checkout to receive the discount. Please note that coupon codes are typically limited to one per order and may not be combined with other promotions.

  • Promotional Periods: Discounts and promotions are typically valid for a limited time. Once the promotion expires, the offer will no longer be valid.

Please refer to the specific terms and conditions of any promotion before making a purchase.

7. Warranty and Product Support

All products sold by Airnicnie are covered by a manufacturer’s warranty. The terms of the warranty vary depending on the product, and you should refer to the product’s warranty details for more information.

If you encounter any issues with a product, please contact our customer service team at info@airnicnie.com or (505) 869-4938. We will help troubleshoot the issue or assist you with initiating a warranty claim.

8. Returns and Refunds

If for any reason you are not satisfied with your purchase, we offer a 30-day return policy on most items (excluding special order products, software, and final sale items). Please refer to our Refund and Returns Policy for detailed instructions on how to initiate a return or request a refund.

9. Customer Responsibility

You are responsible for ensuring that the products you purchase are suitable for your intended purpose. If you have any questions about a product before purchasing, please contact us for more information. We are happy to assist you with product recommendations, specifications, and compatibility.

10. Limitation of Liability

Airnicnie is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability is limited to the price paid for the product(s) purchased.

11. Changes to the Sales Policy

We reserve the right to update and modify this Sales Policy at any time without prior notice. Any changes to the policy will be reflected on this page with the updated Effective Date. We encourage you to review this policy periodically to stay informed about any updates.

12. Contact Us

If you have any questions or concerns regarding our Sales Policy, please feel free to contact us:

By placing an order with Airnicnie, you acknowledge that you have read, understood, and agree to the terms outlined in this Sales Policy. We appreciate your business and look forward to serving you.